While you write…
No detail is too small – take notes of the following to craft the perfect email.
• Make it standard. We’re talking about formatting – use a standard font such as Arial and keep the font size at 10pt or 12pt.
• Greet them properly. “Dear” may sound old-fashioned, but it remains a safe, professional salutation. Otherwise, “Hi” is now the most common and appropriate salutation for less formal situations.
• Write with a purpose. Be clear on the key takeaway of your message, and if you need an action or a reply from the recipient, say so.
• Proofread, proofread, proofread. You may be busy, but it’s better to take a few minutes checking for typos and mistakes, than to recall your message and send another email explaining your error.
• Use text-speak, which refers to the language you use in text messages. That means using proper grammar, punctuation, and spelling – write “you” instead of “u”, for instance. And no emojis in any business emails.
• Get emotional. It’s hard to maintain a professional, friendly tone when your emotions are running high – take a break and return to the email when you’re calmer. Don’t shout (i.e. writing in uppercase).
• Forget your attachment. Don’t spam your recipients with emails just because you’ve forgotten to attach the right files.
• Sign off with “Sent from my iPhone”. No one needs to know from which device you’re sending the email – edit the standard signature from your device, and instead, use an appropriate closing, such as “regards” for formal emails or “best” for friendly ones, or “thanks” to show appreciation.
Just like writing business emails, knowing how to give effective presentations is also an essential skill these days – read here for 4 Ways to Deliver a Stellar Virtual Presentation.