• Michelle Chan, Director of Marketing, Business Development & Innovation at Livi Bank, talks to The Mag about the power of transparency.
• Transparency is about trust, inclusiveness and openness.
• Being transparent can help avoid misunderstandings, create a sense of belonging and spark innovation.
What’s the one thing that motivates you? “The Power Series” offers thought leadership insights from industry experts at Taikoo Place on the “power” of their initiatives in relation to everyday life. In November, we speak to Michelle Chan, Director of Marketing, Business Development & Innovation at Livi Bank and InsurTech Co-Chair of the FinTech Association of Hong Kong, about the power of transparency.
I’ve worked in a variety of roles and industries over my 15-year-plus career, from telecom to digital payment, and from digital insurance to virtual banking. If I have to name one key element of success for businesses and leaders across all these different industries, I’d say it’s transparency.
Transparency, for me, means trust, inclusiveness and openness. In everyday life, being transparent can help you avoid a lot of unnecessary misunderstandings, which are usually the result of miscommunication. When you express your thoughts and emotions openly, you’re essentially taking out the guesswork for others.